Shipping policy
Shipping Policy
Mila + Mama Co.
Processing Time:
- All personalized orders are made with love! Please allow 3-7 business days for order processing before shipment.
- During peak seasons or sales, processing times may be extended.
Shipping Delivery Estimates:
- Standard Shipping (5-10 business days)
- Expedited Shipping (2-5 business days)
- Free shipping on orders over $35.00 (U.S. only).
International Shipping:
- We currently ship to select international destinations. Delivery times vary by location and customs processing. Additional customs fees may apply.
Order Tracking:
- Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates.
Lost, Stolen, or Delayed Packages:
- Mila + Mama Co. is not responsible for lost or stolen packages. If your package is missing, please contact the carrier directly.
- If your order is delayed beyond the estimated timeframe, reach out to us via email for assistance.
Address Changes & Order Issues:
- Please double-check your shipping address before placing an order. We cannot guarantee changes after the order is processed.
- If there’s an issue with your order, contact us within 24 hours at sales@ardierae.com for support.
Returns & Exchanges:
- Due to the personalized nature of our products, we do not accept returns or exchanges unless there is a defect or error on our part.
For any shipping-related questions, feel free to contact us at MILAMAMACO@GMAIL.COM.